What are credits?
Instead of counting messages, Julius now measures usage in credits. Different tasks cost different amounts of credits depending on the compute involved. A simple message costs less than running a full analysis or executing code. This change lets us give you access to frontier AI models, larger context windows, and better compute environments without raising prices. In our testing, Julius is up to 7× more capable on complex, multi-step tasks under the new credit system. For most users (roughly 95%), day-to-day usage feels the same — just with noticeably better results. For the full context on why we made this switch, see our February 28th announcement.Welcome and daily credits
Eligible new web accounts receive 75 one-time welcome credits, plus 25 daily credits on the Free plan: 100 initially available credits before usage. Older accounts are not automatically topped up to the new welcome amount. The welcome grant has no scheduled expiry, but remaining welcome credits expire when a paid-subscription credit grant is issued. Paid accounts receive 100 daily credits, separate from their purchased-plan credits. Daily credits reset at 00:00 UTC, expire at the next UTC midnight, and do not accumulate. Usage draws on the daily allowance before the regular credit balance. Your local reset time depends on your timezone and daylight saving time. The welcome amounts describe web signup. For a mobile-store purchase or another signup route, contact support to verify the applicable grant.Purchased credits by plan
These are allowances for the listed web-billed products, including legacy products. This table does not mean every plan is currently available for new purchases. Check current pricing and your subscription details for available options.
Team-scoped purchased credits belong to the shared team pool, not a separate allowance for every member. This table does not establish seat limits or feature entitlements. For mobile-store purchases or an unclear legacy plan, support should verify the actual product and provider.
Monthly purchased credits expire at the end of their monthly billing period. Annual purchased credits are 12 times the monthly allowance, granted upfront at purchase or renewal. They remain available across the months of that annual term and expire at the annual period end, with no rollover into the next term. Daily credits are separate.
Recovery, goodwill and evaluation grants can have different expiry dates. Check the actual grant; a 30-day support-grant default is not the expiry rule for purchased credits. Contact support if expected credits are missing or a purchase delay left too little time to use them. An expiry extension or a particular adjustment is not guaranteed.
How credits are consumed
Not every action costs the same number of credits. A few things affect the cost:- Action type — a simple message costs less than running a full analysis or executing code
- AI model — more capable models use more credits
- Complexity — longer outputs, bigger datasets, and multi-step tasks add up faster
FAQ
How many credits does a single message cost?
How many credits does a single message cost?
There’s no single answer — cost depends on the message complexity and which tools are invoked (e.g., web search, slides, financial APIs). A quick question will cost far less than a multi-step analysis that pulls data, runs code, and generates a deliverable.
Does model selection affect credit usage?
Does model selection affect credit usage?
Yes — model choice is one of the biggest drivers of credit consumption. Faster models like Julius 1.2 Lite and Claude Sonnet 5.5 consume credits far more slowly than frontier models like Julius 1.2 Max, Claude Opus 5.5, Claude Fable 5.1, Grok 4.7, GPT-6 Astra, and Muse Spark 1.3. If you want to stretch your credits further on simpler tasks, pick a lighter model.
How do I check my credit balance?
How do I check my credit balance?
You can view your current balance, credit grants, and usage history at any time on the Usage page.
What happens to my existing coupons or discounts?
What happens to my existing coupons or discounts?
Any coupons attached to your subscription will continue to be honored under the new credit system. Your pricing and discounts carry over unchanged.
When are credits granted?
When are credits granted?
Monthly subscribers get their credits when their subscription starts, and again each time their billing cycle renews. Annual subscribers receive all their credits upfront when their subscription starts or renews. Eligible new web accounts receive 75 one-time welcome credits. Free accounts also receive 25 daily credits, while paid accounts receive 100 daily credits; daily credits reset at 00:00 UTC and do not accumulate.
Do unused credits roll over?
Do unused credits roll over?
Purchased credits expire at the end of the monthly or annual billing term and do not roll over into the next term. Annual credits remain available across the months within that annual term. Daily credits expire at the next UTC midnight. Welcome and support grants have separate rules, described above.
Can I buy more credits?
Can I buy more credits?
At the moment, purchasing additional credits or topping up your balance is not supported.If you need more usage right away, you may consider upgrading your plan here: julius.ai/settings/subscriptionYou can learn more about how credits work and are consumed here: julius.ai/docs/billing/credits-overview
How do credits work on annual plans?
How do credits work on annual plans?
Annual plan subscribers receive all their credits upfront when their subscription starts or renews. For example, a Pro annual subscriber gets all 60,000 purchased credits for the year upfront. Unused annual purchased credits expire at the annual period end; they do not reset each month or roll over into the next term.
What does this change mean for my plan?
What does this change mean for my plan?
For most users, nothing changes except that Julius gets a lot better. Based on our data, fewer than 5% of users will exceed their monthly credit limits under normal usage. Most will see the same or more capacity than before, paired with noticeably better results.
Do I need to do anything?
Do I need to do anything?
No action required. Existing paid users will be automatically moved to the credit-based system before their next billing cycle. Your plan and price stay exactly the same.
What is the credit refund policy?
What is the credit refund policy?
Credits are non-refundable, whether you bought them as a top-up or received them through your subscription. Credits are forfeited at the end of your billing period if your subscription is cancelled. This applies unless otherwise required by law. For full details, see the Refund Policy.
We know moving to credits is a shift for long-time users, and our team is here to help. If you’re running into any issues with your grants or have questions during the transition, reach out to team@julius.ai and we’ll get you sorted.
